boomnesia Privacy Policy

This page describes what we collect when you use boomnesia and how we keep that data protected. Your account information—name, email, identity documents, and payment details—flows through our systems to support account verification, payment processing (via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet), and compliance checks. We do not sell your personal data; we use it only for service delivery and regulatory compliance.

Our privacy commitments reflect the legal framework in which boomnesia operates. If you access our platform from Jakarta, Surabaya, Bandung, Medan, or other supported regions, you agree that your data may be processed and stored according to this policy. We employ standard encryption and security practices to reduce unauthorized access risk.

Questions about how we handle your information? Contact our support team in English or Indonesian for clarification.

What Information We Collect at boomnesia

We collect personal information when you create an account, verify your identity, deposit funds, or engage with customer support. This includes:

Account creation data: email address, username, password hash, phone number, date of birth.
Identity verification documents: government-issued ID (passport, national ID, driver's license), proof of address (utility bill, lease agreement, bank statement).
Payment information: bank account details or digital-wallet identifiers (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet) used to process deposits and withdrawals.
Activity logs: betting history, gaming session records, login timestamps, IP addresses, and device identifiers.
Support correspondence: emails and chat logs when you contact our customer-service team.

We do not intentionally collect sensitive data beyond what is necessary for account operation and regulatory compliance. If you provide additional information voluntarily (such as in support messages), we store and handle it according to this policy.

How We Use Your Data on boomnesia

Our primary uses for your information are:

Account management: We maintain your login credentials, balance, and account history so you can access boomnesia across devices and sessions.
Identity verification: We verify your documents against government records and conduct anti-fraud checks before processing your first deposit. This protects against money laundering and unauthorized account use.
Payment processing: We share your banking or digital-wallet details with our payment partners (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment) solely to execute deposits and withdrawals you initiate.
Regulatory compliance: We may share limited information with relevant authorities if required by law (anti-money-laundering investigations, fraud reports, court orders).
Customer support: Our team uses your account information to troubleshoot issues, investigate disputes, and provide technical assistance.
Service improvement: We analyze anonymized, aggregated activity data to improve platform stability, game performance, and user experience. This analysis does not identify you personally.

Personal data scope: Name, email, phone, date of birth, identity documents, address, banking details, and activity logs collected for account operation and compliance.
Data retention: We retain account data for the lifetime of your account plus five years afterward to satisfy anti-fraud and regulatory record-keeping requirements.
Third-party processors: Payment providers, hosting services, and compliance vendors process your data on our behalf under contractual data-protection agreements.
International transfer: Our servers may be located outside Indonesia; data transferred internationally is encrypted and subject to contractual safeguards equivalent to local protection standards.

Third Parties and Data Sharing on boomnesia

We share your information with trusted partners who support our operations. Payment processors (online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) receive your banking or wallet details only to execute transactions you authorize. Hosting providers store our database (which includes your account information) on secure servers. Compliance vendors conduct identity verification and fraud screening on our behalf.

We do not sell your data to advertisers, brokers, or other commercial entities. We do not share your betting or gaming history with third parties for marketing purposes. If required by law (court orders, anti-money-laundering investigations), we comply with disclosure orders but attempt to notify you unless legally prohibited.

Note: boomnesia may update this privacy policy periodically to reflect regulatory changes or operational improvements. We will notify you of material changes via email; continued use of our platform implies acceptance of the updated policy.

Cookies and Tracking Technologies on boomnesia

Our platform uses cookies—small text files stored on your device—to maintain your login session, remember your preferences, and track your navigation within boomnesia. These cookies are necessary for the platform to function; without them, you would be logged out frequently and unable to access your account.

We also use cookies and similar technologies to measure platform usage and identify technical issues. For example, if the football Piala AFF betting section experiences a lag, usage data helps our engineers diagnose the problem. These tracking technologies do not identify you personally; they record aggregate behavior patterns.

Your browser settings allow you to decline cookies, though doing so may impair boomnesia's functionality. We do not use cookies to track your activity outside boomnesia.

Your Rights Regarding Your Data on boomnesia

You have the right to request access to your personal data, request correction of inaccurate information, and request deletion of your account and associated data (subject to legal retention requirements). To exercise these rights, contact our support team via email or chat. We will respond within fourteen business days.

You may also request that we restrict how we process your data—for example, restricting payment-processor sharing if you update your preferred payment method. If we process your data based on your consent, you may withdraw that consent at any time, though such withdrawal does not affect data processing that already occurred.

We do not use your data for automated decision-making or profiling that produces legal or financial consequences. Your account status, betting privileges, and access to Liga 1 or Champions League markets depend on account verification and compliance checks, not algorithmic scoring.

Data Security and Protection on boomnesia

We employ encryption (TLS/SSL) for data in transit—all communication between your device and our servers is encrypted. Your account password is hashed and never stored in plain text. Payment information is handled according to Payment Card Industry (PCI) standards if credit cards are involved; for digital wallets (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet), we comply with each provider's security requirements.

Our hosting infrastructure includes firewalls, intrusion detection, and regular security audits. We enforce access controls—only authorized staff can view sensitive data. However, no security system is perfect; a determined attacker could potentially breach our defenses. We encourage you to use a strong, unique password and to enable two-factor authentication if boomnesia offers it, and to log out after each session to minimize unauthorized access risk.

Contact Us About Privacy on boomnesia

If you have questions or concerns about how we handle your personal data, contact our privacy team. We respond in English and Indonesian. Our support team can address routine privacy inquiries; for formal privacy requests (data access, deletion, correction), we maintain a dedicated privacy email address. Responses to formal requests typically arrive within fourteen business days, though complex requests may take longer.

If you believe boomnesia has violated your privacy rights, you may also lodge a complaint with the relevant data-protection authority in your jurisdiction. We cooperate with regulatory investigations and work to resolve disputes amicably.

Summary: Privacy at boomnesia

Your data is essential to operating boomnesia—we cannot process your deposits, verify your identity, or support your account without collecting personal information. We commit to handling that data responsibly: encrypted in transit and at rest, shared only with trusted processors, and retained only as long as legal or operational necessity dictates.

We do not sell your data, use it for undisclosed marketing, or employ it to profile you for discriminatory purposes. When you use boomnesia—whether you access Rekap Angka statistics or place bets during Uber Cup tournaments—your information remains protected under the standards described in this policy. Questions? Our support team stands ready to clarify any aspect of our privacy practices.